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	FREQUENTLY ASKED QUESTIONS
							| 				1 | 							How can RSPO Members register for the RT12 & GA11? 				 									RSPO Members may register for the RT12 and GA11 online. Kindly use your RSPO Membership Code so you can enjoy the privileged Member Rates.					  			 | 		 					| 				2 | 							 					The website does not seem to have all the information required as yet, why is that? 					  									Website/portal is launched initially to provide as much general information as possible on the dates, programme outline and host location. Vital information with regards to conference/meeting rates, sponsorship packages, exhibition details, subject matters & presenters for the programme will be updated in stages as we progress on the organising aspects of the meeting. 					  			 | 		 					| 				3 | 							 					How do I pay for RT12 registration? 					  									RT12 participants can pay via the following channels: 									- 						Bank draft
 					- 						Company Cheque (for Malaysian based companies in Malaysian Ringgit (MYR) only)
 					- 						Telegraphic transfer (full amount must be received by RSPO Secretariat)
 					- 						Credit card (RT12 credit card payments are charged by our secured payment gateway, iPay88.com)
 				 			 | 		 					| 				4 | 							 					What are the registration costs and deadlines for RT12? 					  									Kindly log on to RT12 Fees for information of RT12 registration costs and deadlines.					  			 | 		 					| 				5 | 							 					Is there a visa required to enter Malaysia? 					  									Depending on your country of citizenship, you may be required to obtain a visa to enter Malaysia. Visa requirements vary and are subject to change, so please refer to the respective High Commission/Embassy/Consulate of the country concerned.  									  							 | 		 					| 				6 | 							 					Where should I make my hotel reservations? 					  									RSPO has arranged special rates for the participants of the RT12 at the Shangri-La Hotel, Kuala Lumpur and other participating hotels. Participants are encouraged to book your rooms early to ensure availability. Reservations can be made through Accommodation.					  			 | 		 					| 				7 | 							 					How can I find out more about tourism and guided tours? 					  									Please check with the concierge at your respective hotels for arrangments for guided tours. 					  			 | 		 					| 				8 | 							 					What should I know about the RT12 Venue? 					  									The RT12 will be held at the Shangri-La Hotel, Kuala Lumpur Malaysia. Nestled amidst lush greenery in the heart of the city, Shangri-La Hotel, Kuala Lumpur is just moments from the city’s leading business, shopping and entertainment districts. The hotel is merely a five minute walk to the iconic Petronas Twin Towers and Kuala Lumpur Tower, and the Kuala Lumpur International Airport is only 45 minutes away by car. 					  							 | 		 					| 				9 | 							 					How can I contact RSPO Secretariat? 					  									If you require further assistance, please Contact Us					  			 | 		 					| 				10 | 							 					How can I become a sponsor in the RT12? 					  									RSPO recognises the value of corporate sponsors and has a variety of sponsorship packages available. Kindly log on to Sponsorship Opportunities to view the RT12 Sponsorship Packages. We will be uploading information on the categories soon.					  			 | 		 					| 				11 | 							 					How do I exhibit at RT12? 					  									Exhibition booths are available for sale at RT12. Kindly log on to Exhibition to view the Exhibition Floor Plan. Details of this will be provided soon.					  			 | 		 					| 				12 | 							 					Can we pay for the conference as a walk in delegate? 					  									Yes you can. Although for logistics and convenience purposes, we advise that you pre-register online through the RT12 website via Registration					  			 | 		 	  
				
 
  
				
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